Politique de confidentialité
Dernière mise à jour: 4/16/2025
1. Introduction
This Privacy Policy describes how EscapePrime ("we", "our", or "us") collects, uses, and shares your personal information when you use our platform, website, and mobile applications (collectively, the "Service"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform.
2. Information We Collect
We collect several types of information, including:
2.1 Information You Provide to Us
- Account information: When you create an account, we collect your name, email address, and password.
- Profile information: Information you add to your profile, such as a profile picture, username, and other personal details.
- Communications: Information you provide when contacting us for customer support.
- Payment information: If you make purchases, we collect payment details, billing address, and other financial information necessary to process the transaction.
2.2 Information We Collect Automatically
- Usage information: Information about how you use our Service, including game progress, scores, and interactions with other users.
- Device information: Information about your device, such as IP address, device type, operating system, and browser type.
- Location information: With your consent, we may collect precise location information from your device.
- Cookies and similar technologies: We use cookies and similar technologies to collect information about your browsing behavior.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Personalize your experience and deliver content relevant to your interests
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments and questions and provide customer service
- Monitor and analyze trends, usage, and activities in connection with our Service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights and property of EscapePrime and others
4. How We Share Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Other users, when you use social features of the Service
- In response to legal processes or to comply with the law
- With your consent or at your direction
5. Your Choices
You have several choices regarding your information:
- Account Information: You can update your account information through your account settings.
- Communications Preferences: You can opt out of receiving promotional communications from us by following the instructions in those communications.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.
6. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, provide you with additional notice.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@escapeprime.com.